Message from the CEO

A letter from Jeremy, CEO of Blake Management Group

It gives me great pleasure to welcome you to the Blake Management Group (BMG) website. Here you can learn more about what it means to partner with BMG as an industry leading operator, understand our resident and employee first approach, see what defines our commitment to serve and easily find a community near you where we can show you the BMG difference. I am deeply honored to lead this organization and proud of the commitment that each of our 700+ employees make on a daily basis. We are passionate about excellence in all that we do. We have beautiful buildings, and we are proud of that. But what drives us each day is being the best team in every market as well. For our residents and families, your peace of mind is how we define success.

When I explain what sets BMG communities apart from other communities, I always return to our three guiding principles:

Talented People with a Commitment to Serve

Culture and training are top priorities for BMG. We invest deeply in our training programs, talented regional specialists and a a central team that has over 80 years of combined senior living and hospitality experience. Our training provides the most modern and effective methods of learning for our front line staff. We continuously work on ways to better cultivate learning and growth. Recently we launched a computer based learning management system we call BMG University. At BMG U our teams can not only stay current with regulatory training from the comfort of their mobile device or home, but they can expand their learning through specialized BMG certifications. Our staff receive extensive technical and soft skills training to enhance the lives of residents. We believe that our entire organization is only as good as our teams that care for our residents.

Operational Excellence

We are passionate about our care processes, financial optimization and facility management obligations to our stakeholders. The owners of BMG communities know that our attention to our mission and core values permeates through best in industry results. It is important to us to have clear expectations for our leaders. By standardizing and constantly improving our operational processes, caregivers are able to then focus more on what they love, which is spending time with and caring for the residents.

World Class Dining

Three meals a day and coffee is something you will hear at every senior living community. We sincerely push for more. Our global executive chef has unmatched experience hospitality culinary arts, and together with our dining partners we have established a modern way to ensure our residents have the comfort food they love, with some innovative signature dishes worthy of 5 star restaurants. We listen to the residents daily, formally with resident council meetings. And our a la cart menu always provide choice.

We are proud of the progress we have made in recent years, but we know that our work is never done. Our teams will continue to strive for higher goals and better experiences for our residents. Our success is measured by your confidence in our care and service.

Jeremy Cole